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Product Returns

We Want You to Love Your Mondor Products

… so returns are no problem!

Return your purchase within 30 days for a full refund. Items must be unworn and in original condition with all tags attached. Opened packages of tights and dance belts are final sale (for obvious reasons).

Shipping and handling charges are non-refundable, and the return shipping is your (the customer's) responsibility.

How to Return an Item:

  1. Package the item(s) you wish to return in a box or envelope and securely seal it. Be sure to cover up any old shipping labels or barcodes.
  2. Include a copy of the order sheet inside of the package.
  3. Ship the return package via your preferred delivery service to this address:
Mondor Canada - Returns
180 St Leger Street
Kitchener, Ontario
N2H 4M5

What to expect 

Once your item arrives at the Mondor Canada returns department, please allow 1-2 business days for the return to be processed. Once your return has been processed your credit card will be refunded and you will receive an email notification of this. Depending on your credit card processor your refund may take 3-4 days to appear on your statement.